courses and training programs
Please enquire with us if the topics you wish to have is not available below. We will contextualize and customize the content and develop the program just for you. We have a large network of trainers who all deliver different programs and have different fields of expertise.
Topics with an asterisk (*) are POPULAR & SIGNATURE topics
administration and HR/people management
- Administrative skills for PA & Executive Assistants *
- Training Foundational Skills for HR Officers
- Personal Productivity & Effectiveness
- Finance for Non Finance Managers
- Time Management
- Telephone Skills
- Interviewing Skills *
- Behavioral Interview Techniques *
- Competency Based Interviews *
- Handling Workplace Diversity & inclusion for HR *
- Employee Orientation
- Career Management *
- Performance Management *
- Presentation Skills *
- On the Job Training TTT *
- Train The Trainer TTT *
- Workplace Safety & Health *
business communication and relationship management
- Business Writing *
- Creative Problem Solving & Decision Making Skills *
- Cross Cultural & Diversity *
- Communication & Relationship Management *
- DiSC & Communications *
- DiSC & Relationship Management *
- Emotional Intelligence (EQ) with or without DiSC *
- Negotiation Skills
- Conflict Resolution & Management *
- Business Process Improvement
- Business Ethics & Alignment of Values*
- Dealing with Difficult People at the workplace*
- Dealing with the X & Y generation at the workplace (Millenials)*
- Change Management *
- Giving Constructive feedback *
- Self Motivation Skills *
- Understanding DiSC Profiling Tool *
- Sales Training (Selling Skills) *
- How to overcome Objection & Hesitation in Sales
- DiSC & Sales *
- Telesales Marketing
- Professionalism at work
- Security & Counter Terrorism Training *
leadership programs
- Role Model Service Vision*
- Lead a Service Team*
- Leadership Basics (Leadership Foundation)*
- Mentoring & Coaching Skills *
- Goal Setting & Alignment of VMV *
- Engage & motivate your employees *
- Supervisory Skills *
team building programs
- DiSC & Teams *
- Cross Departmental Team Building *
- Senior Management Team Retreat *
- Vision, Mission, Values alignment Teambuilding
- Service Vision & Culture Creation & Development Retreat *
- Build Team Relationships*
etiquette programs
- Email Etiquette
- Social Etiquette
- Dining Etiquette*
- Business Etiquette
image and grooming trainings
- Body Language & Non Verbal Communication Training
- Makeup Skills Training *
- Image Management Training *
- Corporate Grooming Training *
personality development and creativity
- Initiative & Enterprise
- Problem Solving & Decision Making *
- Creativity & Innovation *
- Design Thinking & Innovation*
- Personal Effectiveness Skills *
- Organizational Skills
- Communication & Relationship Management *
- Managing Personal Learning & Development *
- Assertiveness & Self Confidence
- How to be influential & Persuasive at work *
- Stress Management Training *
- System Thinking Skills
- Mind mapping Skills
service excellence programs
- 3 days Certified Service Professional Bootcamp *
- Customized & Personalized Service *
- Provide Extra Mile Service
- Handling Difficult Customers & Situations *
- Handling Complaint Professionally *
- Service Innovation using Design Thinking Training *
- Service Recovery & regaining Customers trust *
- Power of Building Relationship With Customers *
- Implement Operations for Service Excellence Training
hospitality topics
- F&B Up selling Skills Training *
- Rooms Up selling Skills (Front Office) *
- Wine Knowledge
- Whiskey Knowledge
- Beer Knowledge
- Butler Skills Training (Basic) *
- Butler Skills Training (Advanced) *
- HACCP & Food Hygiene Training *
- Culinary Skills Coaching & Training *
- Managing Food Cost*
- Kitchen Management *
- Kitchen Productivity & Efficiency *
profiling topics
- Understanding DiSC *
- Understanding MBTI
- Understanding Enneagram *
- Understanding Click colors
- Understanding Career Values using Edgar Schein Career Anchor*
Please note the above programs are NOT a Trainer Certification program